These terms govern your use of Bizio. Please read them carefully before using the Service.
1. Acceptance of terms
By accessing or using Bizio ("the Service") you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Bizio ("Bizio", "we", "us").
2. Description of service
Bizio is a cloud-based business management platform for Australian small businesses and tradies. The Service includes client management, quoting, invoicing, job tracking, reporting, and related features as described at biz-io.com.
We reserve the right to modify, suspend or discontinue any part of the Service at any time with reasonable notice.
3. Account registration
To use Bizio you must create an account. You agree to: - Provide accurate and complete registration information - Keep your password secure and confidential - Notify us immediately of any unauthorised access to your account - Be responsible for all activity that occurs under your account
You must be at least 18 years of age to use the Service. By registering, you represent that you are 18 or older.
4. Subscription and billing
Free plan: Available with limited features as described on our pricing page. No credit card required.
Paid plans: Billed monthly or annually in Australian dollars (AUD), inclusive of GST where applicable. Prices are listed at https://biz-io.com/pricing.
Billing: Subscriptions renew automatically. You authorise us to charge your payment method on the renewal date.
Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods except where required by Australian Consumer Law.
Price changes: We will give 30 days' notice of any price increase by email.
5. Your data
You retain ownership of all business data you input into Bizio, including clients, invoices, quotes, and related records. We are a data processor, not the owner of your data.
You grant Bizio a limited licence to store, process and display your data solely for the purpose of providing the Service.
Upon account termination or your request, we will provide a data export in a standard format, such as CSV, within 14 days.
6. Acceptable use
You agree not to use the Service to: - Violate any applicable law or regulation - Infringe any third party's intellectual property or privacy rights - Transmit malware, spam, or harmful code - Attempt to gain unauthorised access to our systems - Resell or sublicence the Service without permission - Use the Service for any fraudulent purpose
We reserve the right to terminate accounts that violate this policy without refund.
7. Intellectual property
The Bizio platform, including all software, design, text, graphics and trademarks, is owned by Bizio Pty Ltd and protected by Australian and international intellectual property laws. You may not copy, modify, distribute, reverse engineer or create derivative works from any part of the Service without our written permission.
8. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any rights or guarantees you have under the Australian Consumer Law. To the extent permitted by law, our liability for any failure to comply with a consumer guarantee is limited to resupply of the service or the cost of having the service resupplied.
9. Limitation of liability
Subject to clause 8, to the maximum extent permitted by law: - Bizio is provided "as is" without warranties of any kind - We are not liable for any indirect, incidental, special or consequential damages - Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim
We do not guarantee that the Service will be uninterrupted, error-free, or secure at all times.
10. Termination
You may terminate your account at any time from the Settings > Account page.
We may terminate or suspend your account immediately if you breach these Terms, or for any other reason with 30 days' notice.
Upon termination, your right to access the Service ceases. We will retain your data for 30 days after termination to allow you to export it, after which it will be deleted in accordance with our Privacy Policy.
11. Governing law
These Terms are governed by the laws of Western Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.